Privacy Policy - KnockSpy

Privacy Policy for KnockSpy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. Introduction

Welcome to KnockSpy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide to us, including but not limited to:

  • Account Information: Full name, email address, phone number, and password.
  • Profile Information: User ID, linked accounts (e.g., Google), and profile preferences.
  • Vehicle Information: Vehicle IDs, names, models, descriptions, VINs, and associated media files and data logs.
  • Device Information: Device name, device ID, IP address, browser type, and operating system.

2.2 Usage Data

We may collect information about how you access and use the Service, including:

  • Log data (e.g., access times, pages viewed, app features used).
  • Device and connection information.
  • Session data and unique identifiers (session IDs).

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2.4 Third-Party Authentication

If you log in using a third-party service (e.g., Google), we may receive information from that service, such as your email address and profile information, in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Service, including account management and authentication.
  • To personalize your experience, such as displaying your vehicles, data logs, and preferences.
  • To communicate with you, including sending updates, security alerts, and support messages.
  • To improve our Service, by analyzing usage patterns and feedback.
  • To ensure security, by detecting and preventing fraud, unauthorized access, and other illegal activities.
  • To comply with legal obligations, such as responding to legal requests and preventing harm.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and storage providers (e.g., Microsoft Azure, Cosmos DB).
  • Authentication services (e.g., Google Sign-In).
  • Email and communication services.

These service providers are obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data (e.g., passwords are hashed using secure algorithms).
  • Secure authentication and session management (e.g., cookie-based authentication with HTTPS).
  • Regular security audits and monitoring.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Update

You can access and update your account information at any time through your profile settings in the Service.

7.2 Delete Account

You can request to delete your account and personal information by contacting us at privacy@knockspy.com. Please note that some information may be retained for legal or legitimate business purposes.

7.3 Opt-Out of Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. However, we may still send you transactional or service-related communications.

7.4 Data Portability

You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.5 Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States or other countries where we operate.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@knockspy.com
Address: [Insert Physical Address, if applicable]
Phone: [Insert Phone Number, if applicable]

13. Consent

By using the Service, you consent to our Privacy Policy and agree to its terms.

This Privacy Policy is designed to comply with GDPR, CCPA, and Google Play Store requirements. For questions or to exercise your rights, please contact us using the information above.